Optimize Your Enrollment Conversation and Your Conversion
8 Week Program
Who is the program for and what will it help your team to do?
Our Optimizing Your Enrollment Conversation program is designed for Enrollment Counselors and Admission Representatives, but any of your student facing staff will benefit.
This program will help your teams build a conversation system that helps them to know where and how to steer the conversation, connect with the student and feel confident in leading the student forward to next steps.
We also teach them how to quantify and track the coaching they are learning so they can quickly and easily notice a difference and share their results with you. Imagine your front line bringing data to you AND be excited about it, we create a world where that can happen.
What Kind of Measurable Impact Can We Expect from this Coaching?
- The Counselors who go through this program have seen anywhere from a 3%-10% increase in their enrollment conversions.
- This kind of impact increases the Counselor’s confidence, leads to a rich student experience and ensures your expensive marketing investment to generate leads is being optimized.
- Learn Effective Engagement Strategies to connect with students and progress them forward in the conversation in various modalities: Face-to-Face, Phone, Email and Text
- Build a Conversation System to Feel Confident and Comfortable Guiding Every Single Call
- Authentically Connect with the Student to Learn Who They Are and What They Need
- Learn How to Identify the Students Main Concerns and Genuinely Solve Them
- Learn How to Compliantly and Thoroughly Discuss How to Pay for School and Paint a Financial Picture so the Student Feels Comfortable and Committed to Moving Forward
- Develop the Language to Close the Interaction that Creates Progression and a Plan in Alignment with What is Best for the Student
What is Included?
90 Day Access to the Companion Course + All Digital Learning Materials (materials, workbooks, videos, podcasts and role play scenarios ) designed specifically for the Enrollment Professional who needs to develop or enhance their conversation skills to improve the student experience and impact performance.
8 Weeks of Guided Interactive Group Coaching (60 Minutes)
(1) Individual Personal Training Session Post Course with a U School Coach to address any specific questions, offer individualized coaching and provide recommendations for next steps.
Our programs are facilitated with a, “Train the Trainer Approach,” so your Counselors can take this learning back to your teams for maximum reach and impact.
What is the Return on Investment (ROI)?
We implement a course + coaching model so your team has the support they need to apply the learning to your institution and translate their time and your investment into real time results, just like pressing a button!
Send your team off to training every single week…right from the comfort of their desk and minus any travel expense
The weekly group coaching model creates space for your team to network, learn and implement simultaneously different than off site one time or couple day training where you hope they retain something from the thousands of dollars you spent sending them away
Pay per employee to keep the expense manageable and hopefully minimize the red tape and approval process
How Does the Program Work?
We run two cohorts per year, strategically placed at times to have an impact on your Fall and Spring Enrollment
The program is guided by a U School Coach and lasts for 8 Weeks
Our Weekly Group Coaching Sessions are designed to engage everyone on the call, build off the previous week’s session with real life application practicing skills learned each week on actual student phone calls
Our Cohorts are limited to 40 people to ensure we are creating a robust environment for coaching and learning.